12as Terms & Conditions – Complete Guide in Bangla

12as (hereinafter referred to as the "Platform", "we", or "Company") provides an online Sports Betting and gaming service for users in Bangladesh and South Asia. These terms and conditions constitute a legally binding agreement between you and 12as.

By creating an account on 12as or using the site, you are deemed to have fully agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our platform.

Definitions of key terms used throughout this document:

• "User" – Any person who is registered on or using the 12as platform.
• "Bet" – A financial wager placed by a user on the outcome of a sporting event or game.
• "Odds" – The payout rate offered for a specific outcome.
• "Wallet" – The financial balance stored in a user's account.
• "Bonus" – Additional credits granted as part of a promotional offer.

To bet on 12as, you must first create a valid account. You are required to provide accurate and complete information at the time of registration. Accounts created with false information may be terminated at any time.

1. Each individual may only create one account. If multiple accounts are found belonging to the same person, all accounts will be closed and any deposited funds may be forfeited.
2. The name, phone number, and national ID number provided at registration may be subject to verification.
3. You are responsible for keeping your account password and login credentials confidential. Allowing anyone else to access your account is strictly prohibited.
4. If you suspect unauthorized access to your account, contact support@12as.net immediately.
5. A copy of your NID, passport, or driving license may be requested for KYC (Know Your Customer) verification.

To join 12as, you must meet the following requirements. Accounts will not be created for anyone who does not comply with these terms and conditions.

• You must be at least 18 years of age. Participation on 12as is strictly prohibited for anyone under 18.
• Users must register from a country or region where online betting is legal or not prohibited.
• Individuals who are mentally incapacitated or have been declared legally incompetent by a court may not use the platform.
• 12as employees, their family members, and affiliated individuals are not permitted to participate in betting.

Placing bets on 12as is subject to specific rules that apply equally to all users.

1. Once a bet is confirmed, it cannot be cancelled or modified unless 12as acknowledges an error on its part.
2. If any match or event is cancelled, postponed, or left incomplete, 12as will settle bets in accordance with its own rules.
3. 12as is not liable for disconnections during live betting. Please verify your connection before confirming a bet.
4. 12as reserves the right to void any bet placed at incorrect odds due to a system error.
5. Maximum bet amounts may vary depending on the market and event.
6. If any form of bet manipulation or fraudulent activity is proven, the bet will be voided and the account will be suspended.

12as offers betting on cricket, football, kabaddi, tennis, and more. Separate detailed rules may apply to each sport, available in the Sports Betting section.

12as supports Bangladesh's most popular payment methods. Compliance with all payment-related rules is mandatory.

• Withdrawal requests will only be sent to the same payment account used to make the original deposit.
• Suspicious transactions will be investigated in accordance with anti-money laundering laws.
• Depositing or withdrawing using a third party's account is strictly prohibited.
• KYC verification must be completed before any withdrawal can be processed.

12as offers a variety of bonuses and promotions for both new and existing members. Each offer has its own terms, which should be read before claiming any bonus.

1. Accepting a bonus requires fulfilling specific wagering requirements. Typically, you must place bets totaling 5–10 times the bonus amount.
2. Bonus balance cannot be withdrawn directly. It will be converted to real funds only after wagering requirements are completed.
3. Each user may participate in any given promotion only once.
4. If bonus abuse is suspected, 12as reserves the right to cancel the bonus at any time.
5. Promotional offers are valid for a limited time only. Any bonus not used before the expiry date will be forfeited.

12as believes betting is a form of entertainment, not an addiction. We are committed to the mental and financial wellbeing of our users. As part of these Terms & Conditions, we provide a range of responsible gaming tools.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss amount for any given period in advance.
• Cooling-Off Period: You can temporarily close your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: You can deactivate your own account for an extended break whenever you choose.
• Reality Check: After a set period, a summary of your session time and spending will be displayed.

For more details, please visit our Responsible Gaming Read the page.

12as takes the protection of users' personal data very seriously. Any information you provide will be used solely for the following purposes.

• For account verification and management.
• For payment processing and fraud prevention.
• To fulfil legal and regulatory obligations.
• To improve customer service and for promotional communications (subject to your consent).

We do not share your information with third parties except where required by a court order or regulatory authority. For more details, please see our Privacy Policy Read.

12as uses SSL encryption, two-factor authentication, and advanced firewall technology to keep user accounts and funds secure.

• Change your password regularly and always use a strong password.
• Avoid logging into your account over public Wi-Fi.
• Stay alert to phishing emails and fake websites. 12as will never ask for your password by email.
• Report any suspicious activity to support immediately.

12as reserves the right to temporarily suspend or permanently close an account without notice under any of the following circumstances.

1. Registering with false information or providing an incorrect age.
2. Operating multiple accounts.
3. Bet manipulation, collusion, or any other form of fraudulent activity.
4. Suspicion of money laundering or illegal financial activity.
5. Attempting to hack or gain unauthorized access to the platform's systems or software.
6. Abusive behaviour or threats directed at the customer support team.

If a complaint or dispute arises, please follow the steps below.

1. Start by emailing support@12as.net or reaching out via live chat. Please provide a detailed description of the dispute along with any supporting evidence.
2. Our team will provide an initial response within 48 hours and will work to resolve the matter within 7 business days.
3. If the issue is not resolved at the first level, it will be escalated to senior management.
4. If a resolution cannot be reached between both parties, there will be an option to appeal to the licensing authority.

12as reserves the right to partially or fully amend these terms and conditions at any time. The following rules will apply to any such changes.

• For significant changes, a notification will be sent to your registered email address.
• The effective date of any updated terms will be clearly stated on the site.
• Continued use of the platform after updated terms take effect will be considered your acceptance of the revised terms.
• If you do not agree to the updated terms, you will have the option to close your account and withdraw your balance.

For any questions regarding these Terms & Conditions, please contact our Help Centre or contact us directly at support@12as.net.